Healthcare

As Europe's leading service provider, arvato services works with its partners and customers from the sector segments of pharmaceuticals, biotech and biosimilars, medical devices, medical technology and diagnostics to develop integrated solutions along the order-to-cash cycle. These services cover order management, customer service, warehousing, packing, shipping, transport management and financial services. In addition to providing logistics support, arvato services assists the producer's sales and marketing activities by offering professional POS and direct-marketing solutions. Sector-specific call & service centers support the direct-sales and dialogue-marketing campaigns. Special communications and dialogue solutions help improve compliance.

Thanks to its European logistics locations, arvato services is the ideal outsourcing partner for pan-European distribution solutions as well as direct-to-pharmacy deliveries. Standardized processes, a centrally run IT system and unbroken tracking & tracing of all product flows in Europe create complete transparency – across national borders as well.

Read the customer case studies and see how our solutions work in the real world.