News

arvato services Training and Quality has been successfully active in the development and quality assurance of arvato services for several years. The business activities of the training division cover all dimensions of quality management and personnel development in the services sector. With the launch of the website www.arvato-services-training.de the Training and Quality division now offers its services to the public

Range of services
arvato services Training and Quality offers customised solutions for targeted personnel development. The services comprise a wide spectrum of trainings and courses for experts and management. The focus of the development programmes is on soft skills, sales, team-building and leadership.
A further product of the Training and Quality division is the arvato services Analysis of Potentials. The analysis allows the fair assessment of the potentials of personnel. It makes use of a vast set of instruments and methods to bring the right person to the right place. The Analysis of Potentials enables concrete advice for further development and training for each staff member to unfold his full potential – to the benefit of the company.
The arvato services Quality Check reviews key indicators of excellent customer care, identifying the points on which leverage can be applied to optimise quality performance. The Training and Quality team both designs and implements customised quality measures to adjust the relevant parameters.

Team
For all Training and Quality issues, we are your contact. Our specialised trainers and coaches at more than fifteen sites throughout Germany offer quick, targeted and flexible support.

Contact
Training and Quality
arvato services
Behlertstr. 3a
14467 Potsdam
Phone: +49 (0) 331 5817 4343
www.arvato-services-training.de